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Reference Guide

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Reports

Reports gives a statistical overview of the activity within your CSM. You can view different forms of data based on a number of indicators. The page opens empty but by clicking on the headers you can access reports which display the overall information of each of these indicators.

Note: All current statistics are viewable on the home page

Note: The information that will be displayed is, in large part, determined by how you set up your CSM. For instance, the departments that you enter will be displays under "Cards by Department", whether you allow users to input the priority etc of the card will determine whether the statistics displayed are based on the users or based on your own evaluation of each card etc.