General Settings

General Settings allows you to set the basics of communication that will occur within your ERS using the following menu:

Email Address: This allows you to set the email that will be associated with your event registration. All notifications sent to members will come from this email address and all replies from members will be sent to this address.

If this section is not designated the defaults email from your website will be used. This can be a non-dedicated email. 

Note: The options associated with each of the following settings only appear when the associated check box is selected/checked.

New registration notification: Selecting this check box allows the system to send an automated notification to the registrant when a registration is completed. You can edit what the message says by editing the text in the associated text box.

Notify registrant when an administrator adds a NEW registration on their behalf: This allows the system to send an automated notification to the registrant when an administrator has registered them for an event. This is useful if the registration is completed over the phone but the member still would like to receive a confirmation of their registration.

Changed registration notification: Selecting this check box allows the system to send an automated notification to the registrant when changes are made to their registration. You can edit what the message they will receive says by changing the text in the associated text box. 

Notify registrant when an administrator changes a registration on their behalf: This allows the system to send an automated notification to the registrant when an administrator has made a change to their registration. This is useful if the registrant called in to make changes (such as adding people to their registration, changing their meal preferences etc.) but would like a confirmation that the change was made to their registration.

Cancelled registration notification: Selecting this check box allows the system to send an automated notification to the registrant when their registration is cancelled. You can make changes to the message they will receive by editing the text in the associated text box.

Notify registrant when an administrator changes a registration on their behalf: As above, this allows the system to send an automated notification to the registrant when an administrator has made a change to their registration. This is useful if the registrant called in to make changes (such as adding people to their registration, changing their meal preferences etc.) but would like a confirmation that the change was made to their registration.

Reminders notification: Selecting this check box allows the system to send automated reminder notifications to the registrant as the event approaches. The dates that these are sent will be determined during the creation of the event. For more information on creating a new event, see Buz ERS in the Reference Guide. You can edit the message that will be sent by changing the text in the associated text box. To send less than three reminder notifications, simply leave the remaining box(es) empty and they will not be sent.

Send Administrative Notifications: Selecting this check box allows you to determine other email addresses aside from the primary email, as already selected, to receive administration notifications relevant to the ERS. To list more than one email, simply add a comma between each additional email address.